Company Details
Name Surrname: Agnė Dedelaitė
IV code: 1438708
Tel.: +370 636 10146
Email: info@petvilis.com
General Provisions
These Terms and Conditions (hereinafter referred to as the “Terms”) are a legally binding document for both the Buyer and the Seller (hereinafter referred to as the “Seller”), defining the rights and obligations of both Parties. The Seller reserves the right to amend, update, or supplement these Terms at any time. The Buyer will be informed of any changes to the Terms on the online store’s website.
You can contact the Seller at:
Tel.: +370
Email: info@petvilis.com
Purchase of Goods
When placing an order, you must provide the necessary details for the delivery of the selected goods. Please ensure that the information you provide is accurate. You are responsible for providing the full and correct delivery address. Once you confirm your order and complete payment, the Seller receives all the relevant information. An order is considered placed when it is received by the Seller. At that moment, it is deemed that a contract has been concluded between you and the Seller.
After placing your order, an email will be sent to the address you provided, listing the ordered goods and your submitted details. If you do not receive an email confirming that your order is being processed, please contact us at info@petvilis.com.
Prices of Goods
Prices of goods in the online store are indicated in euros (EUR) and include VAT.
The delivery cost is provided before submitting the order and depends on the selected country.
Intellectual Property
All information and content presented in this online store – including, but not limited to, texts, product descriptions, photos, graphic elements, designs, logos, trademarks, videos, and source code – are the property of the Seller or its partners and are protected by applicable copyright, trademark, and other intellectual property laws.
Any copying, distribution, public disclosure, transfer, modification, or other use of the materials in this store for commercial purposes is prohibited without the prior written consent of the Seller.
Liability
The Seller undertakes to ensure the technical conditions for the Buyer to use the online store, to dispatch ordered goods within the specified timeframe, and to refund payments for returned goods in accordance with these Terms and applicable legislation.
You are responsible for providing the correct delivery address, paying the specified price for the goods and the delivery fee, and collecting the ordered goods.
Final Provisions
All disputes between the Buyer and the Seller shall be resolved through negotiations. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.
The delivery process, timeframes, and conditions are provided on our separate Shipping Terms page. Please review this information before placing your order.
If you wish to return or exchange an item, all conditions and procedures are outlined in our Returns Policy.
Buyers’ personal data is processed in accordance with applicable laws. For more details on how we collect, store, and use your data, please refer to our Privacy Policy.
These Terms have been drafted in accordance with the laws of the Republic of Lithuania.