Shipping Terms

General provisions

We will dispatch your ordered items within 2–5 business days from the moment the order is placed and paid for.

The delivery price is specified individually for each order.

Delivery methods and times

• If only an address is provided in the order, we will deliver the item to the nearest parcel locker to that address.
• Delivery times may differ during holiday periods.
• Delivery times vary depending on the country and the delivery method.
• The delivery price depends on the selected country and delivery method.

Damaged or missing parcel

If, upon receiving the goods, you notice that the ordered item is missing from the parcel or that the parcel is damaged, please inform the Seller immediately by email at info@petvilis.com.